Your Recovery Starts HereTrusted by Athletes, Patients & FamiliesWhere Recovery Meets ExcellenceYour Recovery Starts HereTrusted by Athletes, Patients & FamiliesWhere Recovery Meets Excellence
Your Recovery Starts HereTrusted by Athletes, Patients & FamiliesWhere Recovery Meets ExcellenceYour Recovery Starts HereTrusted by Athletes, Patients & FamiliesWhere Recovery Meets Excellence
ORIANA
HomeServicesAboutLocationsContact
ARENBook a session
Menu
Clinic policy

Everything is clear before your session.

Your trust means a great deal to us. These notes explain what to expect after treatment and how appointments, cancellations and deposits are handled.

Oriana Clinic

Before you begin

Choosing Oriana Clinic means a great deal to us. We care about your experience, so it is our responsibility to explain expected side effects and our booking policy clearly.

Please arrive on time to protect the full length of your session and the appointments that follow.

01

After-session notes

01

After a recovery session

Temporary skin marks, such as redness or bruising, may remain for up to two days because of pressure applied to the muscles, especially where there is severe tension or muscle knots. They should then settle gradually.

02

After a cupping session

Cupping and superficial incision marks usually fade within 4 to 7 days. Mild discomfort or skin redness may occur in rare cases.

03

After dry needling

A mild pinprick sensation around the treated area may remain for up to 12 hours.

02

Appointments and cancellations

  1. 01

    Arriving more than 20 minutes late may result in the session being cancelled so later appointments are not affected.

  2. 02

    If a deposit has been paid, it is non-refundable when cancellation is not made at least one day before the appointment.

    Important
  3. 03

    Bookings for more than one person require a 30% deposit. The deposit is non-refundable when cancellation is made on the same day.

    Important
  4. 04

    We confirm appointments by WhatsApp one day before the session. Please confirm at least 24 hours in advance, otherwise the session will be treated as postponed.

  5. 05

    To cancel a session, please notify us on WhatsApp at least 24 hours in advance. Otherwise, the session will be treated as cancelled.

  6. 06

    If an appointment is confirmed and the client does not attend, the session will be cancelled and deducted from the package value or session balance, for package bookings only.

A suggestion or concern?

We value every client's feedback. You can contact clinic management directly through WhatsApp.

01032871591
Contact management
ORIANA

Specialised care to relieve pain, restore movement and help you return to your routine with a clear plan.

Quick links

ServicesAboutLocationsContact

Contact

Sheikh Zayed Branch010 3579 8897Nasr City Branch012 7164 0614

Daily · 10am–10pm

Cairo, Egypt

© 2026 Oriana Clinic. All rights reserved.

WhatsAppCall us